1. Free informational content
The guides and articles on this website are provided free of charge for general educational purposes. As no payment is taken for this content, no refund is required or applicable.
2. Paid items
If we offer any paid items or services in the future, the terms below will apply to those purchases, alongside your mandatory consumer rights.
3. Your statutory rights
Nothing in this policy limits your rights under the New Zealand Consumer Guarantees Act 1993 or, where applicable, the EU consumer protection rules, including any right of withdrawal for distance purchases.
4. Requesting a refund
If you believe you are entitled to a refund for a paid item, please contact us within 14 days of purchase with your order details. We will review eligible requests promptly and respond within a reasonable time.
- Email: serviceteam@rejuvenateuocart.world
- Phone: +64 4 472 5800
- Address: Level 3, 187 Featherston Street, Wellington 6011, New Zealand
5. How refunds are issued
Approved refunds are returned using the original payment method where possible. Processing times may vary depending on your payment provider.
6. Questions
If you have any questions about this policy, please contact us and we will be glad to help.